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Terms & Conditions

Last Updated: 09/01/2025

1. Overview

We are pleased to welcome you to MEDVANE.

These Terms of Service govern your use of MEDVANE's healthcare management platform, located at www.medvane.net.

Additionally, our Privacy Policy regulates your use of our Service and describes how we collect, safeguard, and share information about your visits to our platform.

Your agreement with us is comprised of these Terms and our Privacy Statement. You acknowledge that you have read and comprehended the Agreements and that you agree to their binding effect.

If you do not agree with (or are unable to comply with) the Agreements, you may not use the Service; however, please contact us at support@medvane.net so we can work out a solution. These Terms apply to all visitors, users, and those who access or use the Service.

2. Communications

By accessing and using our Service, you agree to receive newsletters, marketing or promotional materials, and other information from us. You may, however, unsubscribe from any or all of these communications by managing your subscription at https://medvane.net/subscription or by emailing support@medvane.net.

3. Purchases

If you desire to purchase any product or service made available through the Service ("Purchase"), you may be requested to provide certain information related to your purchase, such as your PayPal account information, your billing address, and your payment information.

You represent and warrant that: (I) you are legally entitled to use any card(s) or other payment methods in connection with any Purchase; and (ii) the information you provide to us is true, accurate, and complete.

We may make use of third-party services to facilitate the payment for and completion of Purchases. By submitting your information, you authorize us to share it with these third parties following our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for a variety of reasons, including but not limited to product or service availability, typographical or pricing mistakes in the product or service description or price, an error in your order, or other reasons.

If we suspect fraud or an unauthorized or illegal transaction, we reserve the right to refuse or cancel your order.

4. Promotions, Contests, and Sweepstakes

Any contests, sweepstakes, or other promotions offered through the Service may be governed by rules distinct from these Terms of Service. Please examine the applicable regulations and our Privacy Statement before participating in any Promotions. If a Promotion's terms conflict with these Terms of Service, the Promotion's rules will govern.

5. Subscription Services

PREMIUM PLAN - Loading...

Includes 30-day free trial for new users

  • ✓ Unlimited patients
  • ✓ Unlimited appointments (Email reminders + Telemedicine/Video Consultation support)
  • ✓ Unlimited staff
  • ✓ Vital Signs
  • ✓ Procedures
  • ✓ Lab Tests
  • ✓ Diagnoses
  • ✓ Prescriptions
  • ✓ Insurance
  • ✓ Payments
  • ✓ Reports
  • ✓ Audit Trails
  • ✓ Logo branding
  • ✓ Advanced AI Assistant

New users receive a 30-day free trial with full access to all Premium features. The trial begins upon account creation and email verification.

Email Notification Limits: Trial users are limited to 10 email notifications per month to control service costs. This includes appointment confirmation emails sent to patients. Premium subscribers receive unlimited email notifications. Email limits reset monthly and usage is tracked automatically.

After the 30-day trial period expires, continued access requires a Premium subscription. Billing for the Premium Plan is charged in advance for each one-month term ("Billing Cycle") and renews automatically unless canceled prior to renewal.

You may cancel your subscription or choose not to renew at any time by visiting https://medvane.net/subscription to manage your subscription settings, through PayPal, or by contacting customer support at support@medvane.net.

All payments are processed securely through PayPal. You must maintain a valid PayPal account to complete your subscription. By subscribing to the Premium Plan, you authorize MEDVANE and PayPal to collect subscription fees through your PayPal account. Subscriptions can be managed and cancelled through PayPal.

If payment fails for any reason, MEDVANE reserves the right to suspend or discontinue your access to the Premium Plan until the issue is resolved.

MEDVANE reserves the right to modify subscription plans, pricing, or these Terms of Service at any time without prior notice.

6. Fee Adjustments

MEDVANE reserves the right, at any time and at its sole discretion, to amend the Subscription fees for the Subscriptions. Any changes to the Subscription charge will take effect after the then-current Billing Cycle.

MEDVANE shall give you a reasonable prior notice of any change in Subscription rates to allow you to cancel your subscription before the change takes effect.

Continued use of the Service following the effective date of the Subscription fee modification signifies your agreement to pay the modified Subscription fee amount.

7. Refund Policy

Yes! Start with a 30-day free trial and upgrade to Premium anytime during or after your trial. All Premium subscriptions include a 7-day money-back guarantee from your first payment. Contact support@medvane.net for assistance.

We offer a 30-day free trial so you can test all features risk-free. After your trial, if you subscribe to Premium, you have a 7-day money-back guarantee from your first payment. All refunds are processed through PayPal according to their refund policies.

To request a refund during the 7-day guarantee period, please contact our customer service at support@medvane.net with your subscription details. Refunds may take 3-5 business days to appear in your account.

8. Content

Our Service enables you to publish, link to, store, share, and otherwise make available certain information, text, graphics, videos, and other material (collectively referred to as "Content"). You are entirely responsible for the Content that you upload to or transmit via the Service, including its legality, reliability, and appropriateness.

You agree to indemnify, defend, and hold harmless MEDVANE, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and all costs and expenses (including attorneys' fees) arising from or relating to any Content you upload, publish, or share via the Service, including but not limited to copyright infringement or violation of any third-party rights.

By posting Content on or through the Service, you represent and warrant that: (I) the Content is yours (you own it) and/or you have the right to use it and to grant us the rights and licenses outlined in these Terms; and (ii) the posting of your Content on or through the Service does not violate any third party's privacy, publicity, copyright, contract, or other rights. We reserve the right to suspend or permanently terminate the accounts of users who are found to be repeat infringers of copyright or other intellectual property rights, in accordance with the DMCA and applicable law.

You maintain complete ownership of all rights in and to any Content you submit, post, or display on or through the Service, and you are solely responsible for safeguarding those rights. We take no responsibility and assume no liability for any Content posted on or via the Service by you or any third party. By posting Content on or via the Service, you hereby grant us the right and license to use, edit, publicly perform, publicly display, reproduce, and distribute such Content on and via the Service. You acknowledge and agree that this license includes the right for us to make your Content available to other Service users, who may likewise use it following these Terms.

MEDVANE reserves the right but is not obligated, to monitor and edit all Content submitted by users.

Additionally, the Content on or accessible via this Service is the property of MEDVANE or is utilized with permission. Without our express prior written consent, you may not distribute, edit, transmit, reuse, download, repost, copy, or use said Content, in whole or in part, for commercial reasons or personal gain.

9. Copyrighted Content and Reporting

Users are strictly prohibited from uploading, sharing, or distributing copyrighted images, files, or any other content without proper authorization. By uploading content, you affirm that you have the legal right to use and share it.

If you believe that any content on MEDVANE infringes on your copyright, you may report it to us for immediate review and removal. Please send an email to support@medvane.net with the following details:

  • • A description of the copyrighted work that you claim has been infringed.
  • • The URL or specific location of the infringing material on our platform.
  • • Your contact information (name, email, and phone number).
  • • A statement that you have a good faith belief that the use of the material is unauthorized.
  • • A declaration that the information you provide is accurate and that you are the copyright owner or authorized to act on behalf of the owner.

Upon verification, we will promptly remove the reported content and may take further action against repeat offenders.

10. Restricted Uses

You may use the Service only in line with the Terms and for legitimate reasons. You agree to refrain from using the Service:

  • 0.1. In any manner that is inconsistent with applicable domestic or international law or regulation.
  • 0.2. To exploit, injure, or attempting to exploit or harm minors in any way, including by the exposure of children to unsuitable content.
  • 0.3. To communicate or acquire the transmission of any commercial or promotional material, including but not limited to "junk mail," "chain letters," "spam," or any other similar solicitation.
  • 0.4. To impersonate or attempt to impersonate the Company, an employee of the Company, another user, or any other individual or entity.
  • 0.5. In any connection that violates the rights of others, or in any manner that is illegal, threatening, fraudulent, or harmful, or in any manner that is connected with any unlawful, illegal, fraudulent, or harmful purpose or action.
  • 0.6. To engage in any other behavior that limits or inhibits another person's use or enjoyment of the Service, or that, in our opinion, may harm or offend the Company or other users of the Service, or subject them to liability.

Additionally, you agree to refrain from the following:

  • 0.1. Use the Service in any way that could disable, overburden, damage, or impair the Service, or interfere with any other party's use of the Service, including their ability to engage in real-time activities through the Service.
  • 0.2. Access the Service by the use of a robot, spider, or other automatic devices, method, or methods for any purpose, including monitoring or duplicating any of the material on the Service.
  • 0.3. Without our prior written authorization, use any manual process to monitor or copy any of the Content on the Service or for any other unlawful purpose.
  • 0.4. Use any equipment, program, or procedure that impairs the Service's proper operation.
  • 0.5. Introduce any dangerous or technologically dangerous viruses, trojan horses, worms, logic bombs, or other material.
  • 0.6. Make an unauthorized attempt to gain access to, interfere with, damage, or disrupt any portion of the Service, the server on which the Service is housed, or any server, computer, or database connected to the Service.
  • 0.7. Launch a denial-of-service attack or a distributed denial-of-service attack against the Service.
  • 0.8. Take any activity that could jeopardize or distort the Company's rating.
  • 0.9. Otherwise, seek to obstruct the Service's proper operation.

11. Analytical services

Third-party Service Providers may be used to monitor and evaluate how our Service is used.

12. Unsuitable for Minors

The service is designed for those who are at least eighteen (18) years old to access and use. By accessing or using the Service, you warrant and represent that you are at least eighteen (18) years old and possess the entire authorization, right, and capacity to engage in this agreement and adhere to all of the Terms' terms and conditions. If you are under the age of eighteen (18) years, you are not permitted to access or use the Service.

13. Account

By creating an account with us, you represent that you are at least 18 years old and that the information you submit is true, complete, and current at all times. Incomplete, inaccurate, or out-of-date information may result in the immediate termination of your Service account.

You are responsible for safeguarding the confidentiality of your account and password, which includes limiting access to your computer and/or account. You agree to assume responsibility for any or all activities or actions conducted using your account and/or password, regardless of whether your password is associated with our Service or a third-party service. You must promptly contact us if you become aware of a security breach or unauthorized use of your account.

Without prior authorization, you may not use the e-mail address of another person or entity, that is not lawfully accessible for use during registration.

We reserve the right, at our sole discretion, to refuse service, terminate accounts, remove or edit content, or cancel orders.

14. Intellectual Property

MEDVANE and its licensors retain sole ownership of the Service and its unique content (excluding Content submitted by users), features, and functionality.

14.1 Platform Disclaimer

MEDVANE is a neutral platform that enables users to upload, share, and manage property-related content. We do not create, edit, or endorse user-submitted content. All responsibility for ensuring the legality and originality of such content lies solely with the user.

15. DMCA and Copyright Policy

We are mindful of others' intellectual property rights. It is our policy to respond to any accusation that Content posted on the Service violates a person's or entity's copyright or other intellectual property rights ("Infringement").

If you are a copyright owner, or an authorized representative of one, and believe that a copyrighted work has been copied in a manner that constitutes copyright infringement, please send an email to support@medvane.net with the subject line "Copyright Infringement" and include a detailed description of the alleged Infringement as detailed below under "DMCA Notice and Procedure."

You may be held liable for damages (including costs and attorneys' fees) resulting from misrepresentation or bad-faith allegations regarding the violation of your copyright by any Content found on and/or via the Service.

MEDVANE is an internet service provider under 17 U.S.C. § 512 and claims safe harbor protection under the Digital Millennium Copyright Act (DMCA). As such, MEDVANE is not liable for user-uploaded content provided that we promptly remove infringing material when properly notified under the DMCA. We do not prescreen or endorse any content submitted by users.

16. DMCA Notice and Procedure for Allegations of Copyright Infringement

You may file notification under the Digital Millennium Copyright Act (DMCA) by giving the following information in writing to our Copyright Agent (for more information, see 17 U.S.C. 512(c)(3)):

  • 0.1. the electronic or physical signature of the individual authorized to act on behalf of the copyright holder;
  • 0.2. a description of the infringed copyrighted work, including the URL (i.e., web page address) of the location of the allegedly infringed copyrighted work or a copy of the allegedly infringed copyrighted work;
  • 0.3. the URL or other precise location on the Service where the allegedly infringing item is located;
  • 0.4. your physical mailing address, telephone number, and email address;
  • 0.5. a statement by you stating you believe the disputed use is not authorized by the copyright owner, its agent, or the law;
  • 0.6. a declaration by you, made under penalty of perjury, that the information contained in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

Our Copyright Agent can be reached via email at support@medvane.net.

17. Reporting and Feedback on Errors

You may give us information and feedback about errors, suggestions for improvements, ideas, problems, complaints, and other things relating to our Service ("Feedback") either directly at support@medvane.net or via third-party sites and platforms. You acknowledge and agree that (i) you will not retain, acquire, or assert any intellectual property or other rights, title, or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) the Feedback does not contain any confidential or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidence. If you are unable to transfer ownership of the Feedback due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, royalty-free, sub-licensable, unlimited, and perpetual right to use the Feedback in any manner and for any purpose (including copying, modifying, creating derivative works, publishing, distributing, and commercializing).

18. Hypertext Links to Related Websites

Our Service may contain links to third-party websites or services that are not affiliated with, controlled by, or maintained by MEDVANE.

MEDVANE does not control and is not responsible for the content, privacy policies, or practices of any third-party websites or services. We make no representations or warranties about these entities/individuals or their websites.

YOU AGREE THAT THE COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH THE USE OR RELIANCE ON ANY SUCH CONTENT, GOODS, OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD-PARTY WEB SITES OR SERVICES.

WE STRONGLY RECOMMEND THAT YOU READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD-PARTY WEBSITES OR SERVICES THAT YOU VISIT.

19. Warranty Disclaimer

THE COMPANY PROVIDES THESE SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE OPERATION OF THEIR SERVICES OR THE INFORMATION, CONTENT, OR MATERIALS CONTAINED THEREIN. YOU AGREE EXPRESSLY THAT THE USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH IT MAKES ANY WARRANTY OR REPRESENTATION REGARDING THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. INCLUDING BUT NOT LIMITED TO THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER ON WHICH

THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

THE FOREGOING IS WITHOUT LIMITATION ON ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.

20. Liability Limitation

EXCEPT AS PROHIBITED BY LAW, YOU WILL INDEMNIFY US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FROM ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARIES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, EXCEPT AS REQUIRED BY LAW, COMPANY'S LIABILITY WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL CONSEQUENTIAL OR PUNITIVE DAMAGES BE AWARDED. SOME STATES DO NOT ALLOW FOR THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND AS A RESULT, THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

21. Termination

We reserve the right to instantly cancel or suspend your account and deny access to the Service, without prior warning or liability, for any cause, and without restriction, including but not limited to a breach of the Terms.

You may terminate your account by visiting https://medvane.net/account-settings to delete your account or by simply ceasing to use the Service.

All sections of the Terms that, by their nature, should survive termination shall do so, including, without limitation, ownership provisions, warranty disclaimers, indemnification, and liability limits.

22. Governing Legislation

These Terms shall be governed and construed following Philippine law, which shall govern the agreement regardless of its conflict of law provisions.

Failure by us to enforce any right or term of these Terms will not be construed as a waiver of those rights or provisions. If a court determines that any provision of these Terms is unlawful or unenforceable, the remaining sections of these Terms will remain in effect. These Terms comprise the complete agreement between us concerning our Service and supersede and replace all prior agreements between us concerning our Service.

23. Service Modifications

We reserve the right, at our sole discretion, to remove or alter our Service, as well as any service or material we provide via the Service, without notice. We will not be liable if all or any portion of the Service is unavailable at any time or for any period for any reason. We reserve the time to restrict access to certain portions of the Service, or the entire Service, to users, including registered users, at any time.

24. Modifications to Terms

We reserve the right to modify these Terms at any time by posting the modified terms on this site. You have to frequently check these Terms.

By continuing to use the Platform following the publishing of amended Terms, you agree that you have read, understood, and agreed to the changes. You are responsible for routinely checking this page to ensure that you are informed of any changes, as they are binding on you.

By continuing to access or use our Service following the effective date of any amendments, you agree to the revised terms. If you do not agree to the revised terms, you will be unable to use the Service.

25. Severability and Waiver

Company's waiver of any term or condition outlined in Terms shall not be construed as a further or continuing waiver of such term or condition or any other term or condition, and Company's failure to assert a right or provision under Terms shall not be construed as a waiver of such right or provision.

If any term of these Terms is found to be invalid, illegal, or unenforceable for any reason, that provision shall be removed or limited to the smallest extent necessary to ensure that the remaining sections of these Terms remain in full force and effect.

26. Acknowledgement

BY USING THE SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

27. Contact Us

Kindly send us feedback, comments, and requests for technical support to support@medvane.net through email.

© 2025 MEDVANE. All rights reserved.